Resources for Homeowners
Mortgage Assistance
Fannie Mae, Freddie Mac (the Enterprises) and the Federal Home Loan Banks are taking steps to help people who have been impacted by the coronavirus. If your ability to pay your mortgage is impacted, and your loan is owned by Fannie Mae or Freddie Mac, you may be eligible to delay making your monthly mortgage payments for a temporary period, during which:
- You won’t incur late fees.
- You won’t have delinquencies reported to the credit bureaus.
- Foreclosure and other legal proceedings will be suspended
If you have trouble catching up at the end of this temporary relief period, additional assistance may be available. You can work with your servicer to resume making a mortgage payment. Or if you need additional assistance, you can work with your servicer on other foreclosure prevention options to keep your home.
Contact your mortgage servicer (the company where you send your monthly payments) as soon as possible to let them know about your current circumstances. The telephone number and mailing address of your mortgage servicer should be listed on your monthly mortgage statement.
The Department of Housing and Urban Development
For further information about your FHA-insured mortgage, contact the National Servicing Center at 877-622-8525. For other questions, contact the FHA Resource Center at 800-CALL-FHA (5342). For a list of HUD-approved housing counselors, go to: www.hud.gov or call 800-569-4287.
The Department of Veteran Affairs
Veterans who have questions regarding their home loans should contact VA’s home loan program toll free number, 877-827-3702, to speak with a Loan Technician.
Veterans whose homes have ever been modified with VA Specially Adapted Housing grant funds, should also contact VA at 877-827-3702 to speak with our staff.
The Consumer Finance Protection Bureau
The Consumer Finance Protection Bureau (CFPB) is committed to providing consumers with up-to-date information and resources to protect and manage their finances during this difficult time as the situation evolves.